Booking is easy, all you need to do is have a preferred, and an alternative date in mind in case of availability issues and using the form below email us with dates and your requirements, such as size of group, start and finish time, location, pamper package and activity.  We will check therapist availability and let you know if we are free.  You will then be emailed a fully costed quotation including travel cost.  If you decide to book, we will send you a booking form with booking terms and conditions.  Your booking date will be held provisionally for seven days from our acknowledgement, or three days if the enquiry is a month from the required date.  If the booking enquiry falls within 28 days full payment will be required to secure the date, so the date will not be held.

To secure your booking you will need to complete and return the booking form to us and the required deposit payment.  The deposit will be shown on the quotation we supply.   Deposit amounts and trading terms for Stay and Pamper and other activity services might vary – You will be notified at the time of booking.

Your booking will be confirmed at the guest number stated on the booking form and on the booking confirmation we supply.  Please ensure that you read our booking terms and conditions regarding confirmed bookings and especially the reduction in guest number.  When your booking has been confirmed and our booking confirmation issued, terms and conditions apply.  If for any reason you wish to change any element of the booking such as an increase in guest number, location, date etc a £20 administration charge will apply for re-issue of documents.

Your balance payment will be due 28 days prior to the party date and cleared funds must be received within the time-period.  Immediate payment for bookings made within 28 days of the party date will be required.  For some activity service we supply and Stay and Pamper bookings balance payments will vary – You will be advised at the time of booking

SUMMARY of booking and treatment procedure 

• A booking quotation will be supplied on initial booking enquiry detailing cost per person, therapist number, treatment and booked time, travel cost, total cost, deposit and balance due date.
• If you decide to go ahead, you will be issued a booking form.
• Booking form and 20% deposit required to secure the booking. Payment by bank transfer or Paypal.
• Balance payment required 28 days prior to the booking date. A reminder will be sent.
• Medical consent form to be completed a week before the booking using the online system or on the day by a hard copy form.
• Seven days prior to the booking date you will receive therapist/s details, time of arrival, treatment list confirmation.
• On the day:
  The therapist/s will arrive up to 30 minutes prior to treatment start time to set up, please ensure there’s space made for therapist equipment .
  We work back-to-back without a break for booking up to four hours. For longer bookings the therapist/s may require a break.
  

Please note: If you do not receive a reply to your enquiry within 48 hours something has gone wrong.  Please do not think we do not care about your enquiry it's obviously a technical problem.  Just email us at info@perfectpamper.com or call Jane 07880  653076.