We love to get feedback from our customer’s booking experience, with reviews and suggestions to improve our service. We’ve had some really brilliant testimonials on Trip Advisor so we’ve posted them here:-
“We booked Jane for 4 massages for a girl’s weekend in an Airbnb. The booking process was efficient, reasonably priced, and Jane is a fantastic masseuse. One of us wasn’t well so Jane offered to reschedule in-salon, so kind. Nicola Snelling, Norwich.
“Good Morning Jane, I just wanted to say how impressed we all were with Tia on Saturday. She fitted in great with all of us ladies & was professional & polite. Some of my party said the back massage & facials were the best that they have had. I really enjoyed my facial & my skin was glowing afterwards. Having been in charge of all the organisation for my party’s weekend away, I was so relieved that everyone thoroughly enjoyed their treatments. The whole booking process has been very easy too, & I will definitely recommend you to anyone looking for something similar. Sara Wass, Colchester.
“Chrissy and Tia were absolutely fantastic, everyone enjoyed their chosen treatment and felt truly pampered. Both Chrissy and Tia were a pleasure, chatting to us all and quickly setting themselves up to get started with the treatments. We are really pleased we booked Perfect Pamper as part of my sister’s hen do, they were the perfect addition to the day and we would highly recommend them.” Harriet Tunnicliff, Downham Market.
“This is just a quick email to say thanks for the spa treatments yesterday. Your girls were amzing and everyone felt refreshed and relaxed afterwards. Please pass our thaks onto the girls that came as they were truly are a great asset to your team. Thanks again.” Michelle Ebbage, Corby.
“Thank you for sorting Irina. She was lovely and the girls loved their treatments. It was a perfect afternoon of relaxation. Very much appreciated and hopefully we can sort something again for our return trip in a few months if we are allowed! Many thanks” Lizzie Scott, Andover.
“Thank you Jane. Tia is lovely. She made us all feel really comfortable x” Anne Oguna, Welwyn Garden City.
“Chrissy and Tia were absolutely fab… everyone thoroughly enjoyed themselves, thank you for all your help and patience with us.” Amy Davis, Higham.
“Hi Jane, Irina was lovely and we were all happy with our pedicures and facial. Thank you .” Catherine Addley, Norwich
“Hi Jane, it was great! Very happy, thank you! ” Casey Mouton, Twickenham.
“We booked to have some treatments as part of a hen party and we couldn’t have been happier with the service! All treatments were performed to perfection! Especially the back massage which after just having a baby was very much needed! Jane made all the hens feel special and it really did add something extra the the overall weekend. Highly recommend for any groups of friends who want a little pampering as part of their weekend away!” Jessica Fidoe, Chatteris.
“Jane & her lovely ladies gave 16 of us some amazing treatments on Saturday. So many of us commented it was the best massage we had ever had and everyone that had facials thoroughly enjoyed them. Would highly recommend them – polite, accomodating and brilliant at what they do. Thank you again!” Mary Pitkin, Dartford.
“I got these ladies to come to give me and a group of girls some treatments. The ladies arrived on time and were amazing. Spoke to us lots and were very polite and professional. The ladies set up and then started with the treatments. The girls and I were very happy with the standard of the treatments and would definitely recommended to anyone. Thank you again Kelly and Toni, it was lovely to meet you 🙂 x” Charlotte Hutchings, Ipswich.
“Thank you so much for yesterday’s treatments at Fir lodge everyone thoroughly enjoyed them will definitely be recommending your services to others Many Thanks” Debbie, Long Sutton.
“Thank you so much for everything you and Claire did Sunday. All the ladies said how great you both were and how personal each treatment was to the individual. It was the most relaxed we’d all felt! All of us are mums so it was a real treat to be pampered and have a break.” Gemma, Colchester.
“The pamper session was absolutely perfect even in our hungover state! The afternoon tea was just lovely and so much of it, we were all really impressed with it. I wouldn’t hesitate to recommend your services to my friends and in fact I already have! Thanks again Jane. Samantha, Letchworth Garden City.”
“ Hi Jane, all went really well last night. Thanks for helping to make the weekend special, we loved the treatments and the private catering. Will definitely be recommending Perfect Pamper and hopefully may have an excuse to use your services again. Many thanks, Hannah” Norwich.
“Hi Jane, Just wanted to say a massive thank you for my birthday spa day. I’ve already passed on my thanks to Toni but I thought I would send you an email too 🙂 Toni made my day really special and we all enjoyed our treatments and I felt completely relaxed. Thank you Jane for your quick response to my emails and getting the booking sorted promptly…it made the process really seamless. I cannot wait to book another home spa day soon! Thank you again!” Emily, Ipswich.
“Claire and Zara were our beauticians for the afternoon. They were very professional and made us feel very relaxed and at ease. We all felt very relaxed and chilled by the end of the afternoon. We certainly recommend and use Perfect Pamper again.” Birthday party – Bev Cooper, Norfolk.
“Just to say a huge thanks for Saturday – the treatments were fab!! Everyone loved it, so thanks for making it all happen.” Hen party – Katie Biboa, London E12.
“All 6 of us felt we had had excellent treatments, both the massage and facials. I found you very easy to contact, you replied very quickly and the whole thing was great. You came on time, worked extremely hard and we would definitely recommend you. Thank you and your other therapist for helping make our weekend outstanding.” Birthday celebration, Judy Potts, Cambridgeshire.
“I was extremely pleased with the service provided having arranged a girls weekend away for a 40th birthday. Email responses were quick and helpful, and on the day the service from Jane was fantastic. As the weather was lovely, she let us have our treatments outside, and it was like being on holiday! The massages were fantastic, with excellent products, and the treatments did not feel rushed. All the girls came back from their individual treatments saying how impressed they were. Jane was lovely and we all felt relaxed and chilled afterwards. I would highly recommend Perfect Pamper.” Samantha, 40th birthday, Essex.
“Just a follow up to the brief conversation you had with my daughter this morning to say a big thank you to you and especially to Claire for her input at our birthday celebrations at Edgar Farmhouse on Thursday. Her manicure, pedicure, facials and massage were very much appreciated by all!
Once again many thanks. All best wishes. Colin” 70th birthday celebration, Norfolk.
“Thank you so much Jane. My daughter and her friends had a lovely time. You were very professional. I will recommend you anytime to all my friends” Dr. Bendi. Daughter’s 13th, Norfolk.
“Whilst being at a wonderful hen party and never having been pampered I was delighted to see the results of my pedicure. The ladies were very polite and helpful. They carried out our pamper day to a high professional standard and I’d recommend these ladies and when I arrived home the first thing my husband noticed were my nails so I definitely give this company the 👍👍👍👍thanks ladies x” Geraldine Foley, Hen do, London.
“Thanks so much for attending Kim’s hen party at Chippenhall Hall on 22nd July! The ladies felt so relaxed after their treatments and it is always difficult to organise these things for larger groups of people, so I thank you for your patience!
Would definitely recommend ! X” Laura, Hen party at Chippenhall, Essex.
“Amazing treatments when Jane and her colleague came to our holiday house, Highfields Lodge in Diss – they set up in the living room with music and an aroma spray! Thank you so much for our lovely morning! Amazing” Linzi Stanyer, joint 30th birthday.
“Just a quick email to say thank you so much to the three therapists who did the treatments at my sisters hen party at Hackford Hall on Saturday. We were so impressed with their professionalism and technique. My sister actually said it was the best massage she had ever had, and myself and many of the other girls felt the same! We were delighted and will definitely be recommending your company to friends and family. It was my sisters highlight of the weekend!” Katherine Bardsley, Hen Do.
“A very big thank you for your pamper party. My daughter Charlie and her friends enjoyed it very much and I was very happy with arrangements and treatments. You tirelessly and happily gave each girl their treatment and they loved it! And you tailored each treatment to the individual which was fantastic and an extra massage for the birthday girl which was a lovely addition. Many thanks and I will highly recommend you again!” Jane McGarrell, Norfolk.
“We had a lovely weekend thank you, was very relaxing! Everyone commented on how lovely the treatments were. One of the girls who had the facial said her forehead has never been so soft! So, thank you both very much! have mentioned you in my Fir Lodge review on tripadvisor, and should I know anyone staying in the cabin, I will definitely recommend your services.” Laura Torley, Hen Party.
“Had the most wonderful facial and massage on 25/4/15. I had planned a hen weekend and Jane and her team were so brilliantly helpful. They did fantastic treatments for all the ladies. Thank you so much. I would highly recommend. Xx” Finola Molloy, Hen Party.
“Excellent afternoon, fantastic memories. Thank you so much”. Victoria Panell, Fakenham. 30th birthday party.
“The NNAB wanted to give their employees something in return for their hard work and loyalty with time to spend having on-site relaxing treatments and Jane has provided this. My colleagues are always energised, uplifted and motivated following our work-place treatment days.
Jane has been providing the NNAB work place treatments at very affordable prices, as well as supporting us in our fundraising events since 2013. She is a competent professional in her attitude and is always able to offer advice and suggestions to improve her service. I cannot speak highly enough of Jane and the benefits she brings to the staff at the NNAB” Donna Minto, Fundraiser, Norwich and Norfolk Association for the Blind.
“Just to say thank you very much for providing a fantastic pamper party for my daughter this afternoon. All the girls loved their treatments, and loved that u had such a lovely selection of colours for nails, and lots of glitter and sparkle for their make up. The extra touch with the tattoos and nail gems were greatly appreciated too. We were really pleased, and the girls had a lovely time, so thank you very much for such a fab service, will definitely be recommending you to friends. “ Mrs L Osborne, Norwich. re her daughter’s 8th birthday pamper party.
“From start to finish the service I received from Perfect Pamper was top notch. Jane was very timely with correspondence and information in the lead up to the wedding and her prices very reasonable for all that she arranged. She and her colleague Michelle made it all very easy and were absolutely super at adjusting to (sometimes last minute!) changes to make my maid of honour and I look and feel spectacular. On the day, they were both calming influences and really fun to be around for the few hours before the wedding. They sent me off to my husband to be happy, relaxed and gorgeous. Perfect! Thank you Jane and Michelle for being consummate professionals and for a really stunning job incredibly well done.” Liz Webster .
“Thank you for a lovely afternoon. My friends and I had a wonderful time.” Sarah Plaister, Essex. 40th birthday 2014.
” I don’t think you can improve. You are friendly, helpful and professional. Thank you for a fantastic service” Lisa Kidd, Norwich. Daughter’s 9th birthday party.
“Everyone enjoyed their treatment and felt nice and relaxed afterwards. The choice of either the 15 minute treatments or the 30 minute treatment was great” Jo Delf, Hen Pamper Party.
“Thank you for my amazing eyelashes that you gave me before my wedding! They looked fantastic and looked so natural that even my hairdresser thought they were my own! They felt light onto my actual eyelashes unlike others, which can feel heavy. I felt beautiful like a princess on the day with such lovely long lashes. I was so please that they also lasted for my honeymoon too looking glamorous and natural. I will highly recommend you to anyone!” Sarah Kingston.
“It was absolutely perfect. Thank you so much. You arrived on time, set up unobtrusively, were lovely and friendly throughout and provided a wonderful relaxation day on the hen do.” Helen Murray, London.
” Jane was excellent, she engaged so nicely with all the girls and held their interest throughout the party. The colours of the eyes shadow were brilliant. Thoroughly enjoyed by all the girls (including mum and dad of the birthday girls).” Nicki Fisher, Jessica and Katie’s make-up workshop birthday pamper party.
” My 9 year old and her 5 friends all felt very grown-up. A great way to spend a birthday afternoon” Emma Drummond . Megan’s princess party.
“We were all really happy with the service Jane offered. None of us had been pampered before and it was a real treat with Jane being friendly and kind also. Will use Jane in the future should I plan a similar event. Thank you Jane! x” Kimberley Davidson-Watt, Watton, hen party
“Thanks for a great addition to our hen party, it was perfect ” Amelia Purdy, London.
“Girls really enjoyed party. Was well run. Very happy with how it went.” Caroline Hallam, Norwich re her daughter’s 9th birthday.
“Thank you so much for pampering me and my mum prior to my wedding day. I felt fantastic afterwards and my nails stayed in perfect condition for the day. I shall definitely be recommending you to my friends.” Jo Sessions, Norwich.
“I booked a pamper party for my daughter’s 16th birthday, Jane was lovely, very friendly and made the girls feel at ease. A really nice evening and the girls enjoyed being pampered.” Maxine McGregor, Stalham re her daughter Amy’s 16th birthday.
“Thanks for a lovely evening, we all had a great time. Very well organised considering the last minute nature of the booking and you fit in with our plans for the evening really well.” Elizabeth Butler, Didcot, Oxfordshire
“EVERYBODY LOVED THEIR TREATMENTS, JANE WAS FRIENDLY AND MADE EVERYONE LOVELY AND RELAXED – THE PERFECT START TO THE EVENING, THANK YOU” Ria Thirkettle, London
“Hi Jane – What a brilliant session you did for us on Friday – I love my nails and enjoyed it much more than I thought I would. You make it very relaxed and everyone is treated very professionally by you”
“High spec / quality service. The overall appearance was excellent making the girls feel like they were in a luxury salon. Very good value for money.” Julie Sadd.
“Everything was brilliant, everyone was very happy. We had a trained beautician in the group and she was very impressed.” Charly, Norwich.
“Jane was excellent with the girls (age 10), she was patient and understanding of their wants and needs and was calm throughout. I felt there was no pressure to do or not to do anything and she gave the girls freedom of choice and even let them have a go at doing the tattoos for themselves. I would definitely recommend her.” Paula, Potter Heigham.
Faith Calver “thanks very much for an awesome party for Madison she well enjoyed this, her friends said it was the best party ever. I even had fun (not so much with the chocolate fountain) lol brill 10 out of 10 x”
“Excellent all round – Thanks once again for the great party, the girls really enjoyed it. The gift sets you gave them went down a treat.” Marie of Wymondham .
“My daugther and her friends had a really lovely time and it was nice for them to have their nails and make up done by proper beauticians. The range of nail varnishes etc were really quite staggering, even my daughter (who seems to have bags of nail varnishes and eye shadows) was taken aback! The beauticians were lovely and chatted along with the girls. Overall it made for a great party which my daughter keeps commenting on and her friends all say they had a great time, too” Mrs Cassens- Marshall of Bunwell.
“Thank you for a lovely party, the girls’ enjoyed themselves, nails looked great and are still in tact the following day. I will recommend you both” Michelle of Hethersett, Norwich
“I hope you guys are really successful. Good luck” Jeni of Norwich. .
“Thanks for the brilliant party, we all had a fantastic time – Great value for a brilliant time. Oh, and thanks for coming out at such a late stage to do my wedding nails. Will book you again.” Caroline of Norwich.
“Just lurve my eyelash extensions! Always wanted long lashes. Trudi says cheers as well. We both look like Bambi – Sooo cute!” Esther and Trudi of Blofield.
“My girls had a really lovely afternoon. Thank you for looking after them and their friends. Good value for money. Will definitely recommend you.” Jackie Ives of Norwich.
“Thank you for looking after me and my wedding party – I looked and felt fantastic on my big day. Will thoroughly recommend you.” Suzanne of Brundall, 2010
“Can’t thank you enough for sorting out the near disaster I had with existing eyelash extensions at such a late stage. Well beyond the call of duty. I will definitley use you again.” Lynne Baxter of Norwich, 2011
“A very good service. We all had lots of fun” Dianne Kemp of Norwich. ( Baby Shower 2011).
“The girls’ all had a fantastic time. One of the children told her mum that it was the best party she’d ever been to” Nickki Neave, Norwich.
” I just wanted to say thank you for such a truly professional and friendly service. From my first contact through to your visit to us at the Barn yourself and Kelly were so fantastic. You made everything so relaxed and calm even in unfamiliar territory – you really are a superstar. I have booked other services before for similar weekends but I would be very happy to recommend you to my friends and colleagues as your service exceeded out expectations. All the girls commented on you both. I can’t thank you enough, and to be honest I think the girls would have gladly paid a little more for their treatments as they were surprised at the price, you offer real value for money!” Gillian Booth, Peterborough.
“I have no negative comments only positive about the package you provided. You were great with my daughter’s friends and the treatment that were given are just right for my daughter’s age group. They all went home raving about the party to their parents and that is all I wanted is for everyone to have fun and enjoy being pampered.” Fiona Burt, Norwich (Princess party 2011).
“Thank you for our pamper party, got to say Jane worked really hard. I was let down right at the last min by another pamper party on the thurs before I was due to have a party on the sat night. I met Jane at Coffee at Caistor and emailed her on the off chance she could fill in. Jane’s response was very quick and helpful and she saved the day.” Jenni Ransome, Norwich (Girls night in 2011).
“Had very positive feedback re: the massage from those who enjoyed very deep/ strong pressure massage. Positive feedback re: cleanse tone, moisturise and arm massages and the facial. We enjoyed the party and thought you were efficient. Set up was straightforward and booking was easy. Many thanks!” Lucy Ellis, London .
“Thank you to you and Kelly for an enjoyable Saturday afternoon of pampering! We enjoyed it and it got us in the mood for our ‘red carpet’ night out! Look forward to details of the weekends you are arranging.” Jackie Topham, Essex.
“Thank you, it was fantastic and all the girls really enjoyed being pampered. Would def recommend. Thank you for chocs too! Sarah Oliver, Norwich.